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Shopping Tips & Local Delivery Arrangement (2016-09-09)  
     
 

Shopping Tips


1. Are all products added to the shopping basket Availability??
 
Not necessarily,  since our site do not support providing goods inventory data, all submitted orders need to verifiy before payment, we will reply as soon as possible by phone call / email to notify the final order and payment  during office hours.

 
2. What is the payment method?

- Paid at our store

- ATM transfer

Account Name: Wing Hing Chemical Co., LIMITED

HSBC : 112-519731-001

Please send back the bank receipt after advance payment by email ( info@winghingchemical.com )

 

3. Beside pick up at our counter, Can we arrange Delivery? 
 
*For every single purchase of HK$1,500.00 or above, will enjoy one complimentary local delivery (below 8kg).
** For purchases less than HK$1,500.00 and wish to enjoy our delivery services (below 8kg), there will be a HK$50.00 delivery charge apply.
International delivery charge will be based on the order size and weight. Each international order will be given a delivery quotation before the product dispatched.
*** Some products for store pick up only. 
Purchased goods will dispatch within 7 business days (Local delivery) upon order payment confirmation, signature of recipient is required. No delivery service on Sunday and Public Holiday. (International delivery will dispatch after customers confirmed on the delivery charge and payment received)
Delivery will be delayed or suspended if the black rain signal / typhoon signal No.8 or above is hoisted.
Purchased goods are required to be signed upon delivery. If the delivery returned due to unsuccessful delivery, an additional delivery charge will be charged for next delivery request and which will be paid by the recipients.
We will not verify the recipient's identity and has no responsibility upon the delivery.
If customers received products that is not in its original condition, is damaged, or is missing parts, he/she can notify us through email within 2 days through email (info@EssentialElements.com.hk). If proven to be our mistakes, we will arrange to change products ordered within any charges and the additional delivery charges.
 
Wing Hing Chemical Company Limited reserves the right to amend terms & conditions and of final decision on all matters of disputes.